Controller Setup Instructions

Choose the setup method that works best for you

What You'll Need
  • Camera Controller
  • USB Camera
  • Power supply for the controller
  • Internet connection (wired or WiFi)
Setup Methods
Wireless Setup via Android Phone

Use your Android phone's Bluetooth to configure your controller's WiFi — no cables needed.

Android Bluetooth WiFi Setup
Step 1: Scan the QR Code

Open your Android phone's camera and scan this QR code to open the WiFi setup wizard in your browser.

Requires Chrome or Edge browser — these typically open automatically when you scan the QR code.

Scan with phone camera

Step 2: Follow the On-Screen Wizard

The wizard will guide you step-by-step through the entire process:

  1. Power on your camera controller and wait about 60 seconds for it to start up
  2. The wizard will search for your controller via Bluetooth — stay within 15 feet
  3. Select your WiFi network and enter the password
  4. The controller will connect to WiFi automatically!
Step 3: Claim Your Controller

Once the controller is connected to WiFi:

  1. Go to your Dashboard
  2. Look for "Pending Approval" controllers
  3. Claim it and start streaming!
Tip: The controller should appear in your dashboard within 1-2 minutes of connecting to WiFi.
Wireless Setup via iPhone / iPad

Use a free app to configure your controller's WiFi via Bluetooth from your Apple device.

iOS Bluetooth WiFi Setup
Why do I need an app? Apple does not allow web browsers to use Bluetooth on iPhones and iPads, so a free dedicated app is required.
Step 1: Download BTBerryWiFi

Scan this QR code or tap here to download the free BTBerryWiFi app from the App Store.

Make sure Bluetooth is enabled on your iPhone or iPad before proceeding.

Scan with phone camera

Step 2: Power On Your Controller
  1. Plug in your camera controller and connect the USB camera
  2. Wait about 60 seconds for the controller to start up
Step 3: Configure WiFi via the App

Open the BTBerryWiFi app and follow the app's instructions:

  1. The app will automatically search for nearby camera controllers via Bluetooth — stay within 15 feet
  2. Select your WiFi network from the list the app displays
  3. Enter your WiFi password
  4. The app sends your WiFi credentials to the controller via Bluetooth. It will connect automatically!
Step 4: Claim Your Controller

Once the controller is connected to WiFi:

  1. Go to your Dashboard
  2. Look for "Pending Approval" controllers
  3. Claim it and start streaming!
Tip: The controller should appear in your dashboard within 1-2 minutes of connecting to WiFi.
Recommended for First-Time Setup

This is the simplest and most reliable method. Perfect if you have access to your router.

Method 1: Wired Connection Setup
Step 1: Connect the Hardware
  1. Connect your camera controller to your router using an Ethernet network cable
  2. Plug in the USB camera to the controller
  3. Power on the controller by connecting the power supply
Step 2: Wait for Connection

The controller will automatically:

  • Connect to your network
  • Phone home to our servers
  • Appear in your dashboard (this may take 1-2 minutes)
Step 3: Claim Your Controller

Once connected, visit your dashboard to claim the controller:

  1. Go to your Dashboard
  2. Look for "Pending Approval" controllers
  3. Click the controller card to view details
  4. Assign it to a venue and start streaming!
Tip: You can leave the controller connected via wired, or switch to WiFi using Method 3 below.
Zero Configuration Required!

We'll pre-configure your SD card with your WiFi credentials before shipping.

Method 2: Pre-Configured SD Card
Step 1: Order Pre-Configured SD Card

When ordering your camera controller:

  1. Add the "Pre-Configured SD Card" option to your cart
  2. During checkout, enter your WiFi network name (SSID)
  3. Enter your WiFi password (secured and encrypted)
  4. We'll configure the SD card before shipping
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Step 2: Plug and Play

When you receive your controller:

  1. The SD card is already inserted with your WiFi credentials
  2. Connect the USB camera
  3. Power on the controller
  4. It will automatically connect to your WiFi and appear in your dashboard!
Step 3: Start Streaming

Within 1-2 minutes:

  1. Visit your Dashboard
  2. Find your controller in "Pending Approval"
  3. Claim it and start broadcasting!
Flexible WiFi Configuration

Perfect if you need to change WiFi networks or want to start wired and switch to WiFi.

Method 3: Configure WiFi Via Dashboard
Step 1: Initial Wired Connection

First, connect your controller using a wired network:

  1. Connect an Ethernet cable from your router to the controller
  2. Connect your USB camera
  3. Power on the controller
  4. Wait for it to appear in your dashboard
Step 2: Configure WiFi Settings

Once the controller appears in your dashboard:

  1. Go to your Dashboard
  2. Click on your controller card
  3. Click the "Edit" button
  4. Scroll down to "Controller Management" section
  5. Click "Update WiFi Settings"
  6. Enter your WiFi network name (SSID)
  7. Enter your WiFi password
  8. Click "Save WiFi Settings"
  9. Click "Reboot Controller"
Step 3: Disconnect Network Cable

After saving WiFi settings:

  1. Wait for the controller to restart (about 10 seconds)
  2. Unplug the Ethernet cable
  3. The controller will automatically connect via WiFi!
Tip: You can update WiFi settings anytime using this method - no need to access the SD card.
Advanced Users Only

This method requires editing a JSON file. Be careful with the syntax!

Method 4: Manual SD Card Configuration
Step 1: Power Off Controller

IMPORTANT: Make sure the controller is completely powered off before removing the SD card.

Step 2: Insert SD Card Into Computer
  1. Remove the microSD card from the controller
  2. Insert the card into your computer's SD card reader
  3. A drive letter (e.g., D:, E:, F:) should appear
Step 3: Edit csmSettings.json File

Locate and edit the configuration file:

  1. Open the SD card drive
  2. Find the file named csmSettings.json
  3. Open it with a text editor (Notepad, VS Code, etc.)
  4. Update the wifiSSID value with your network name
  5. Update the wifiPassword value with your WiFi password
  6. Save the file
Example csmSettings.json 
{
  "wifiSSID": "YourNetworkName",
  "wifiPassword": "YourPassword123",
  "csmClientId": ""
}
Important JSON Rules
  • Keep all the quotation marks (")
  • Keep all the commas (,)
  • Keep all the curly braces ({ })
  • Do NOT modify the csmClientId value
  • JSON is case-sensitive
Step 4: Safely Eject SD Card
  1. Make sure the file is saved
  2. Close the text editor
  3. Safely eject/unmount the SD card from your computer
  4. Remove the SD card from the reader
Step 5: Boot Controller
  1. Insert the SD card back into the controller
  2. Connect the USB camera
  3. Power on the controller
  4. Wait 1-2 minutes for it to connect to WiFi and appear in your dashboard
The controller will read the WiFi credentials from the SD card on boot and connect automatically.
Troubleshooting
Controller not appearing in dashboard?
  • Wait 2-3 minutes - initial connection can take time
  • Verify the controller has power (check for LED lights)
  • For WiFi: Make sure you entered the correct SSID and password
  • For wired: Check that the Ethernet cable is securely connected
  • Try restarting the controller (power off, wait 10 seconds, power on)
WiFi not connecting?
  • Double-check your WiFi SSID and password for typos
  • Make sure your WiFi network is 2.4GHz (5GHz may not be supported on all controllers)
  • Move the controller closer to your WiFi router
  • If using Method 3 or 4, verify the JSON syntax is correct
Back to Welcome Go to Dashboard